Applicant Help – Certn

Getting started with your background check

• Complete a background check
• Welcome to the applicant portal
• Access the Applicant portal
• Submitted or expired background checks in the applicant portal
• Applicant portal menu

Support with your background check

• Understanding and tracking your background check in CertnCentric
• Documents required for a Nationally Coordinated History Check (NCCHC) in CertnCentric
• Identity verification guide for applicants
• Background check product information
• Can I update my employer or tenancy reference?
• Can I dispute my results?

Understanding background check results

• My Nationally Coordinated Criminal History Check result contains incorrect personal information
• Adverse Media check results in CertnCentric
• Australia (AU) Nationally Coordinated Criminal History check results in CertnCentric
• Australia Right to Work check results in CertnCentric
• Canadian Criminal Record check results in CertnCentric
• Credit Report check results in Certncentric