In this article, you’ll learn about billing options to pay for background checks. You’ll also learn how to find out more about background check pricing.

This article is for new and prospective Certn clients who want to learn about billing and pricing for our background check services.

IN THIS ARTICLE

• How do I pay for background checks?
• How much do background checks cost?

How do I pay for background checks?

When you first create your account, you’ll be prompted to add a payment method (credit card) to your account. The way that this payment method is used depends on your billing type. The billing type for your account is set automatically when you sign up, based on your region. There are two billing types:

• Monthly billing type: This is the default billing type for clients in Canada, the United States, and Australia. Clients whose billing type is monthly billing receive an invoice on the first calendar day of each month for the previous month's completed services. By default, the monthly bill amount is charged to the credit card you add as a payment method. However, if you would prefer to pay your monthly invoice by EFT, you can contact our support team, and we will provide you with the required information to add Certn as a vendor with your financial institution. You can also contact us to ask about switching to the pre-pay billing type. All credit card transactions will receive a receipt via email.

Note: If you're on monthly billing, be sure to enter your accounting contact’s information in your Certn dashboard. The contact you provide will receive your invoice via email on the first calendar day of each month. Admin users can enter and update account contact information in the Team Settings on the Billing tab. Additional accounting email contacts can also be added in the Billing tab, as they are no longer included with monthly emails.

To access your team's Settings from your Certn dashboard, open the User menu and select Settings, then select Team Settings for the team you want to view or edit.

• Pre-pay billing type: This is the default billing type for clients in the United Kingdom. Clients whose billing type is pre-pay are charged for background check services as soon as an order is placed. The charge is to the credit card you add as a payment method.

How much do background checks cost?

Pricing of our background checks is set by region. To learn more about our background check pricing, visit our pricing page.

On the web page that opens, you’ll also find two buttons. To explore pricing options for your business, click on the Talk to an expert button to connect with the Certn sales team. Alternatively, you can click on Get started today to create your account and get started on our platform.