# Phone reference check

A phone reference check includes manually calling your candidate's supplied reference to answer a list of questions and the summary of the reference call is included in your Certn report. Certn has a standard list of questions or the customer can provide their own.

# Digital reference check

A digital reference check includes submitting employment reference questionnaires using our standard questions or allows you to supply a customized list of questions to verify the best applicant.

### Availability

This check is available in **Canada** 🇨🇦and the **US** 🇺🇸  
This check is available for a  [**quickscreen**](https://docs.certn.co/api/faq#what-is-a-quickscreen-and-how-do-i-use-it)✅

| Industry             | Availability | Endpoints                                                |
|----------------------|--------------|---------------------------------------------------------|
| Human Resources       | Yes          | - [Quickscreen](https://docs.certn.co/api/api-reference/hr#screen-an-applicant-instantly)✅  
|                      |              | - [Invite](https://docs.certn.co/api/api-reference/hr#invite-an-applicant)📩   
| Property Management   | Yes          | - [Quickscreen](https://docs.certn.co/api/api-reference/pm#screen-an-applicant-instantly)✅  
|                      |              | - [Invite](https://docs.certn.co/api/api-reference/pm#invite-an-applicant)📩

### Parameters

#### Request flag

Include one of these flags in the body of your request:
- Email: [`request_employer_references`](https://docs.certn.co/api/api-reference/resources/application-parameters/request-flags)
- Phone: [`request_employer_phone_references`](https://docs.certn.co/api/api-reference/resources/application-parameters/request-flags)

#### Optional flags

Set these flags explicitly, or leave them out to use your team's default settings:
- `employer_references_years_or_individually`
- `employer_references_years`
- `employer_references_min`
- `employer_references_max`

See all [Employment Reference flags](https://docs.certn.co/api/api-reference/resources/application-parameters/request-flags#employment-reference-flags)

#### Invite parameters

To invite an applicant to complete a screen, include this parameter in the body of your request:
- `email`
- `employer_questionaire_id`
  - [Find your questionnaire ID number](https://docs.certn.co/api/api-reference/general#retrieve-your-employer-references-templates)

See all available [Application parameters](https://docs.certn.co/api/api-reference/resources/application-parameters)

#### Quickscreen parameters

To complete a quickscreen, include these parameters in the body of your request:
- [`information`](https://docs.certn.co/api/api-reference/resources/application-parameters#information)
  - `first_name`
  - `last_name`
  - [`addresses`](https://docs.certn.co/api/api-reference/resources/application-parameters#address)
  - [`employer_references`](https://docs.certn.co/api/api-reference/resources/application-parameters#employer-reference) (min 1)
    - Email: `email`
      or
    - Phone: `phone_number`

- [`position_or_property_location`](https://docs.certn.co/api/api-reference/resources/application-parameters#specialization)

Make sure to obtain the [proof of consent](https://docs.certn.co/api/guides/use-the-api/consent) from your applicant **before** running the quickscreen.

### Example request

```json
{
    "email": "test@certn.co",
    "request_employer_phone_references": true,
    "employer_questionaire_id": "b123b4cd-1a23-1a23-12a3-a123456b7890",
    "information": {
        "first_name": "Andrew",
        "last_name": "McLeod",
        "addresses": [{
                "address": "4412 King Alfred Court",
                "city": "Victoria",
                "province_state": "BC",
                "country": "CA",
                "current": true
            }
        ],
        "employer_references": [{
                "company_name": "Bob's Mechanics",
                "position": "Mechanic",
                "start_date": "2010-01-01",
                "end_date": "2020-12-23",
                "first_name": "Bob",
                "last_name": "Mechanic",
                "reference_job_title": "Head Mechanic",
                "relationship": "Supervisor",
                "email": "test.reference@certn.co",
                "phone_number": "12501234567"
            }
        ]
    },
    "position_or_property_location": {
        "address": "Tiffany & Co., 97 Greene St",
        "city": "New York City",
        "county": "New York",
        "province_state": "NY",
        "country": "US",
        "postal_code": "10012",
        "location_type": "Position Location"
    }
}
```

### Report

Report field: [`reference_result`](https://docs.certn.co/api/api-reference/resources/report-field-mappings#employer-references)