# Phone reference check

A phone reference check includes manually calling your candidate's supplied reference to answer a list of questions and the summary of the reference call is included in your Certn report. Certn has a standard list of questions or the customer can provide their own.

# Digital reference check

A digital reference check includes submitting employment reference questionnaires using our standard questions or allows you to supply a customized list of questions to verify the best applicant.

### Availability

This check is available in **Canada** 🇨🇦 and the **US** 🇺🇸.  
This check is available for a [**quickscreen**](https://docs.certn.co/api/faq#what-is-a-quickscreen-and-how-do-i-use-it) ✅

| Industry           | Availability | Endpoints                            |
|--------------------|--------------|-------------------------------------|
| Human Resources     | No           | - Quickscreen ❌                    |
|                    |              | - Invite ❌                         |
| Property Management  | Yes          | - [Quickscreen](https://docs.certn.co/api/api-reference/pm#screen-an-applicant-instantly) ✅  |
|                    |              | - [Invite](https://docs.certn.co/api/api-reference/pm#invite-an-applicant) 📩 |

### Parameters

#### Request flag

Include one of these flags in the body of your request:

Email: [`request_address_references`](https://docs.certn.co/api/api-reference/resources/application-parameters/request-flags)

Phone: [`request_address_phone_references`](https://docs.certn.co/api/api-reference/resources/application-parameters/request-flags)

#### Invite parameters

To invite an applicant to complete a screen, include this parameter in the body of your request:

- `email`

See all available [Application parameters](https://docs.certn.co/api/api-reference/resources/application-parameters)

#### Quickscreen parameters

To complete a quickscreen, include these parameters in the body of your request:

- [`information`](https://docs.certn.co/api/api-reference/resources/application-parameters#information)
   - `first_name`
   - `last_name`
   - [`addresses`](https://docs.certn.co/api/api-reference/resources/application-parameters#address) (min 1)
      - [`address_reference`](https://docs.certn.co/api/api-reference/resources/application-parameters#reference)
         - Email: [`email`](https://docs.certn.co/api/api-reference/resources/application-parameters#email)
         or
         - Phone: [`phone_number`](https://docs.certn.co/api/api-reference/resources/application-parameters#phonenumber)
- [`position_or_property_location`](https://docs.certn.co/api/api-reference/resources/application-parameters#specialization)

Make sure to obtain the [proof of consent](https://docs.certn.co/api/guides/use-the-api/consent) from your applicant **before** running the quickscreen.

### Example request

```json
{
    "email": "test@certn.co",
    "request_address_references": true,
    "request_address_phone_references": true,
    "address_questionaire_id": "a123b4cd-1a23-1a23-12a3-a123456b7890"
}
```

### Report

Report field: [`reference_result`](https://docs.certn.co/api/api-reference/resources/report-field-mappings#employer-references)