For the complete documentation index, see [llms.txt](https://docs.certn.co/api/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.certn.co/api/certn-api-v-1.0/guides/checks/social-media-check.md).

# Social Media Check

Certn's Social Media Check is an analysis of candidates’ public posts across social media platforms, the web and news articles. Certn retrieves these profiles, posts and images to determine if they fit into one or more pre-defined categories.

### Availability

This check is available for applicants from **Canada (excluding Quebec)** :flag_ca:, the US and US territories :flag_us:, and **Australia** :flag_au:

This check is available for a [**quickscreen**](/api/certn-api-v-1.0/faq.md#what-is-a-quickscreen-and-how-do-i-use-it) :white_check_mark:

## Canada

| Industry            | Availability | Endpoints                                                                                                                                                                                                                                                                                                                          |
| ------------------- | ------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Human Resources     | Yes          | <ul><li><a href="/pages/-MbrCkyOdi6Adm9PH1HY#screen-an-applicant-instantly">Quickscreen </a><span data-gb-custom-inline data-tag="emoji" data-code="2705">✅</span></li><li><a href="/pages/-MbrCkyOdi6Adm9PH1HY#invite-an-applicant">Invite</a> <span data-gb-custom-inline data-tag="emoji" data-code="1f4e9">📩</span></li></ul> |
| Property Management | Yes          | <ul><li><a href="/pages/-MbrCkyOdi6Adm9PH1HY#screen-an-applicant-instantly">Quickscreen </a><span data-gb-custom-inline data-tag="emoji" data-code="2705">✅</span></li><li><a href="/pages/-Mb83vFKzR1AeH-VfJKp#invite-an-applicant">Invite</a> <span data-gb-custom-inline data-tag="emoji" data-code="1f4e9">📩</span></li></ul> |

## US and US territories

## Australia

### Parameters

#### Request flag

Include this flag in the body of your request:

[`request_social_media_check`](/api/certn-api-v-1.0/api-reference/resources/application-parameters/request-flags.md#request-flags)

#### Invite parameters

To invite an applicant to complete a screen, include this parameter in the body of your request:

* `email`

See all available [Application parameters](/api/certn-api-v-1.0/api-reference/resources/application-parameters.md)

#### Quickscreen parameters

To complete a quickscreen, include these parameters in the body of your request:

* [`information`](/api/certn-api-v-1.0/api-reference/resources/application-parameters.md#information) 
  * `first_name`
  * `last_name`
  * `date_of_birth`
  * [`addresses`](/api/certn-api-v-1.0/api-reference/resources/application-parameters.md#address) (min 1 - the current address has to be in **Canada** (excluding QC), **US**, or **Australia**)
* [`position_or_property_location`](/api/certn-api-v-1.0/api-reference/resources/application-parameters.md#position-or-property-location)
* [`social_media_details`](/api/certn-api-v-1.0/api-reference/resources/application-parameters.md#specialization-1)

### Report

Report field: [`social_media_check_result`](/api/certn-api-v-1.0/api-reference/resources/report-field-mappings.md#social-media-check-result)

### Test data

Send Social Media requests with the following parameters on our [demo environment](/api/certn-api-v-1.0/getting-started/demo-account.md) to retrieve our pre-filled reports.

**Clear results**

| First name | Last name       | Address                            | Result |
| ---------- | --------------- | ---------------------------------- | ------ |
| Clear      | SupportedRegion | US, Canada (non Quebec), Australia | Clear  |

**Records found**

| First name | Last name       | Address                            | Result |
| ---------- | --------------- | ---------------------------------- | ------ |
| Review     | SupportedRegion | US, Canada (non Quebec), Australia | Review |
| Any        | Any             | Quebec, Canada, Australia          | Review |

### Errors

#### 400 Bad Request

‌You may receive a `400 Bad Request` if:

* You sent a quickscreen request for a Social Media Check on an applicant residing in an unsupported `country` or `province_state`.

#### How to fix this issue

Make sure your applicant resides in one of our supported regions.
