For the complete documentation index, see [llms.txt](https://docs.certn.co/api/llms.txt). This page is also available as [Markdown](https://docs.certn.co/api/certn-api-v-1.0/getting-started/demo-account/retrieve-results.md).

You'll need to know how to [send a request](https://docs.certn.co/api/v1.0/getting-started/demo-account/send-request) before you can follow the instructions in this section.

## Request

The results you got from the Softcheck quickscreen creation call indicate that we have received your request and are actively working on it. You can see this by checking the `report_status` field, which will likely be marked as `ANALYZING`. These results will not be updated in real-time. To retrieve the updated versions, you can set up a [webhook](https://docs.certn.co/api/v1.0/guides/use-the-api/webhooks), or send requests to one of our endpoints.

### Choose your endpoint

In this guide, we'll show you how to send requests to our API to retrieve the status of your application via our endpoints. When using this method, keep sending requests until the field `report_status` is marked as `COMPLETE`. Once it is, you can view your final report.

We'll use the `/applicants` endpoint, which allows you to retrieve the report as a **JSON** object.

Once your report is ready, you can download it as a **PDF** or **HTML** file via our `/reports` endpoint.

### Get your application ID

To tell the API which application to send back, you need to provide it with the right application ID. You'll find it in the response of the creation call, under `id`. We use [universally unique identifiers (UUIDs)](https://en.wikipedia.org/wiki/Universally_unique_identifier), so it'll be formatted like this:`123e4567-e89b-12d3-a456-426614174000`

### Set up your URL

Once you have your application ID, append it to the URL.

1. Choose the URL that corresponds to your industry

2. In the URL, replace `<applicationID>` with your application's ID

Human Resources

```
    "https://demo-api.certn.co/hr/v1/applicants/<applicationID>"
    ```

Property Management

```
    "https://demo-api.certn.co/api/v2/applicants/<applicationID>"
    ```

### Send the request

Now we're ready to bring it all together. Our `/applicants` endpoint accepts GET requests, so make sure that is what you use.

Here is what your full script may look like when using Python:

```python
import requests
import json

############### Optional ###############

# Gets the application ID from the previous request
with open("softcheckDemo.json") as f:
  softcheckResponse = json.load(f)

applicationID = softcheckResponse['id']

############# End Optional ##############

### Replace <token> with your API Key
headers = { "Authorization": "Bearer <token>" }

### Replace <URL> with the URL that corresponds to your industry and
### append the application ID
url = "<URL>"

# Sends the HTTP request to the API via GET
result = requests.get(url, headers=headers)

############### Optional ###############

# Brings errors to the forefront
result.raise_for_status()

# Writes the contents of the report to a file
# named "resultsSoftcheckDemo.json"
with open("resultsSoftcheckDemo.json", "w") as f:
    f.write(result.text)

############# End Optional ##############
```

In the previous example, we saved the results of the call to a new file named `resultsSoftcheckDemo.json`. With everything set properly and a good internet connection, you should receive a response status of `200 OK`.

**200 OK**

```
[...]  
"id": "<number>"  
[...]  
"report_status": "COMPLETE"  
[...]  
```

## Errors

Here are some errors you may encounter when doing this exercise, and how to fix them.

### 401 Unauthorized

Find this error in [the previous article](https://docs.certn.co/api/v1.0/getting-started/send-request#401-unauthorized).

### 403 Forbidden

Find this error in [the previous article](https://docs.certn.co/api/v1.0/getting-started/send-request#401-unauthorized).

### 404 Not found

You may receive a `404 Not found` if:

- The application ID couldn't be found

```json
"detail": "Not found."
```

- The application ID is a string of letters

```html
<HTML Page>``NOT FOUND``
```

#### How to fix this issue

Append your [application ID](https://docs.certn.co/api/v1.0/getting-started/retrieve-results#send-the-request) to the end of the URL and make sure it is in the proper format.

[Error codes](https://docs.certn.co/api/v1.0/api-reference/resources/error-codes)